Returns & Exchanges
We want you to love your sanctuary, which is why we offer a 100-night sleep trial and free returns or exchanges on all eligible bedding and loungewear. If you are not completely satisfied with your purchase, we will make it right with a full refund to your original payment method.
Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Select Your Items
Choose the items you wish to return or exchange and provide a brief reason for the request to help us improve.
Print and Ship
Download your prepaid shipping label, securely pack your items in their original packaging, and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing